You are welcome to schedule a tour of the property at no cost—appointments are preferred, but walk-ins are accepted based on availability. Walk-ins can only view vacant units due to our 24-hour notice policy for residents. If you want to view a specific unit or floor plan, please make an appointment by calling (855) 518-2824, emailing [email protected], or scheduling online. Virtual tours via FaceTime, Skype, Google Meet, and other platforms are also available, and we can provide pictures and videos of many units as well!

We offer studio, 1, and 2-bedroom apartments. Furnished corporate units include all utilities, cable, and internet for an additional fee. Leases are available for as short as 6 months. Contact the leasing office for availability and pricing.

The application processing takes 3–5 days. Fees include:

• $50 application fee per applicant (including co-signers)
• $150 admin fee
• Security deposit based on credit check: $500 up to 1 month's rent ($200 for partnered employer with approved credit)

When applying for a unit after speaking with a leasing consultant, we can send you an invitation to register for your RentCafe account and apply for your desired unit. If applying for a unit or registering on your own, simply follow the prompts and instructions. If you need a registration code or any other information that you are unsure of, your Leasing Office will be happy to help!

Please remember that ALL adult tenants and guarantors will need their own separate RentCafe account. It is very important that you utilize your own email address when creating accounts and applying, keeping in mind that other tenants will also need to create accounts and apply with their own email address.

If you do not meet the income requirement of 3x the monthly rent or fail to meet credit/background check standards, a guarantor/co-signer is required. The guarantor must earn 5x the monthly rent and pass a credit/background check. A $50 application fee applies. All guarantor/co-signer information must be from within the U.S.

There is a $250 non-refundable pet fee per pet (this is not a deposit). In addition, pet rent is $30 per pet, per month. No more than two pets per apartment. We do not allow the following breeds: Pitt Bull, German Shepard, Doberman Pincher, Chow and Rottweiler. The weight limit is 100 lbs pet pet.  If you get a new pet after move-in, please notify the leasing office, and they will provide you with an addendum to sign.

Walnut Capital requires all residents to obtain and maintain evidence of liability insurance throughout the term of their lease, including lease renewals. Prior to your move-in, you are required to purchase and maintain Renters Insurance with minimum liability coverage of at least $100,000.

To get renters' insurance, visit www.residentshield.com or call 1-800-566-1186 for insurance quotes and general information. Select the policy coverage option that's right for you. You and your community leasing office will receive instant notification of your policy purchase via e-mail.

Guests are welcome in the building and residents are responsible for providing guests access to the building for security purposes. Please reserve a parking pass through the Walnut Capital app.

Vendors and other service providers are permitted. However, we request you inform the leasing office to properly provide building and unit access. 

Residents may hang items on walls but must patch any holes before moving out, and painting walls is not permitted.

All packages are delivered directly to the on-site package room and will be kept there until retrieved. You will be alerted when your packages have been delivered and are waiting pick-up in the package room. If you have a package that you would like us to place safely in your unit, we will accommodate your request.

Trash and recycling rooms are located on each floor; please break down cardboard boxes, and contact the leasing office to dispose of large or bulky items.

Quiet hours are Sunday–Thursday at 10 PM and Friday–Saturday at 11 PM.

All utilities must be transferred into your name, and you will be responsible for any charges from that date forward. A $15 vacant service fee will be applied for the first month, with a $50 fee for any following occurrence. Utilities must remain in your name until the lease ends, even if you move out early.

• For electricity, contact Duquesne Light at 412-393-7100, and for cable/internet, choose between Verizon Fios (800-662-2215) or Xfinity (412-771-8100).

Moving trucks can be parked in the Loading Dock area. The Loading Dock can accommodate most moving trucks/U-Hauls. It cannot accommodate an 18-wheeler or PODS. Please make reservations with the leasing office to use the Loading Dock area. Reservations are available for a 3-hour window, Monday through Saturday, 9 a.m.- 5 p.m. 

To buy out of your lease, a fee equal to one month's rent and 90 days' notice is required. After payment, your apartment will be advertised and shown, but you remain responsible for rent until it’s re-rented or 90 days have passed from your official lease break date. Security deposits do not transfer between Walnut Capital communities, and subletting is not permitted.

With Rapid Refund, residents can instantly receive your $500 security deposit (or a deposit amount based on your lease terms and credit) via debit card for a $3.95 fee, or opt for a free mailed check. The primary resident will receive a text with a link to choose their option, update their forwarding address, or let a check be mailed automatically after 12 hours to the address on file.

Per Pennsylvania law, security deposits are returned within 30 days of vacating, provided the unit is surrendered in its original condition (minus normal wear and tear). You will receive a detailed checklist of all items that need to be checked, completed and cleaned. As per your lease, the unit must be returned to our possession as you received it upon moving in. Carpet cleaning will always be deducted if applicable as outlined in your lease. Please note that keys must be returned by 11AM on the lease end date. In addition, final water/sewer fees will be posted after move-out.

Checks cannot be mailed outside the U.S., so if leaving the country, make arrangements with someone in the U.S. to receive your check.

We have an on-site maintenance team during office hours and a 24/7 on-call crew for emergencies. Our management team is available during office hours on weekdays and weekends.

If you need a repair in your unit, simply submit a work order through the Walnut Capital App, Online Portal, or by contacting the leasing office. We aim to complete all maintenance requests within 48 hours and will keep you updated on any follow-up work required. For your convenience, maintenance can be completed while you’re away, or we can schedule a time when you’re home—just let us know your preference!

We have dedicated 24/7 emergency maintenance. In the case of an emergency, just give us a call on the emergency line (412-431-0800) and a maintenance technician will be over as quickly as possible.

The following can be completed in the Walnut Capital Resident App or in your RentCafe Portal:

• Manage Payments: Residents can make one-time payments or set up auto-pay by selecting the payment tab in RentCafe.
• View Lease: Review current lease information and terms.
• Renew Your Lease: View updated lease terms, rental rate etc. and sign incoming documents.
• Opt in for Text Messages:Receive up-to-date information, news and building happenings on your phone.

Parking is $225 a month for garage parking and $175 for an outdoor spot. You can apply through the leasing office. Payments are made monthly through RentCafe.

You will receive a parking permit at key pick-up, which must be displayed on your rear view mirror to avoid towing or ticketing. Parking leases follow the same lease break policies, but if spaces are in high demand, the leasing office may accommodate requests. Contact the leasing office for availability and fees.

Reservable amenity spaces can be booked through the Walnut Capital app by selecting the concierge tab and choosing reservations.

Lease renewals are sent out 150 days prior to your lease end date and can be viewed on your resident portal. To review and sign your lease renewal, log into the RentCafe Resident Portal or the Walnut Capital App.

If you are on a browser or directly through RentCafe, select the pencil icon in the menu to view and sign documents, and use the folder icon to access signed documents.

When using the Walnut Capital app, click on the three lines to the left and hit 'Sign Documents'. If you run into any issues, please reach out to your leasing office directly. 

If you plan to vacate at the end of your lease, written notice must be provided to the leasing office by the specified deadline.

If you are locked out during office hours, call the onsite leasing office to get into your unit. If you are locked out after hours, call the emergency number 412-431-0800. A team member will meet you on-site to let you into the building/unit. Additional fees are associated with after-hours lock-outs.

Vendors and other service providers are permitted, however, we request you inform the leasing office to properly provide building and unit access. Please let the leasing office know when to expect the vendor and we are happy to give them access to your apartment.